May 16, 2014
With effect from 13 June 2014, new legislation will take effect to govern trading relationships between traders and consumers where contracts are concluded off business premises, on business premises and at a distance. What the change will see in June 2014 is an increase in the amount of information that needs to be supplied.
April 25, 2013
Consumer protection: business briefing This business briefing sets out how a business can comply with its obligations under consumer protection legislation.
May 12, 2012
Online reviews are now widely used by many businesses and there are concerns that non-genuine reviews, particularly those from competitors, are misleading consumers and can cause damage to businesses.